Please read this Agreement carefully before using the services provided by GXM Trading.
This Terms and Conditions document (hereinafter referred to as "this Agreement") sets forth the terms and conditions governing the provision of services by KW Investments Limited, a company authorized and regulated by the Seychelles Financial Services Authority (FSA) under license number SD020, operating under the trading name "GXM Trading" (hereinafter referred to as "the Company", "GXM Trading", "we", "our", or "us"), through the website gxmtrading.com (hereinafter referred to as "the Website" or "the Service").
In this Agreement, the following definitions shall apply: "Client", "you", or "your" refers to any natural person or legal entity that registers for, accesses, or uses the Service. "Account" means the personal trading account opened by the Client with the Company. "Trading Platform" means any electronic trading facility made available by the Company, including the web-based trading platform. "CFD" means a Contract for Difference. "Business Day" means any day on which the Company is open for business, excluding Saturdays, Sundays, and public holidays.
This Agreement constitutes a legally binding contract between the Client and the Company. By registering for an Account, accessing the Website, or using any of the services provided by the Company, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement in their entirety. If you do not agree with any provision of this Agreement, you must refrain from using the Service and notify the Company in writing at support@gxmtrading.com.
To open an Account and use the Service, you must have attained the age of legal majority under the laws of your country of residence. By accepting this Agreement, you represent and warrant that you meet this requirement. The Company reserves the right to request documentary proof of age at any time, and may suspend the operation of your Account until satisfactory documentation has been provided.
The Service is not available to residents or citizens of the United States of America, Canada, Turkey, or Japan. By accepting this Agreement, you represent and warrant that you are not a resident or citizen of any of the aforementioned jurisdictions.
Furthermore, the Service is not available to residents or citizens of countries identified as high-risk jurisdictions by the Financial Action Task Force (FATF) or the Caribbean Financial Action Task Force (CFATF). Such jurisdictions include, but are not limited to, Bosnia and Herzegovina, Iran, Syria, Uganda, Vanuatu, Yemen, Haiti, the Democratic People's Republic of Korea, and Suriname. The Company reserves the right to update this list at any time in accordance with prevailing international standards. By using the Service, you represent and warrant that you are not a Politically Exposed Person (PEP), a government official, or a person with significant political affiliations, unless such status has been disclosed to and acknowledged by the Company.
The Company grants the Client a personal, non-exclusive, non-transferable, and revocable right to access and use the Service, subject to the terms of this Agreement. The Company may modify, suspend, or discontinue any aspect of the Service, in whole or in part, at any time, with or without prior notice to the Client.
Termination by the Company. The Company reserves the right to deactivate or close your Account, block your email address or IP address, or take any other measures it deems necessary to prevent further use of the Service. Such action may be taken at the Company's sole discretion, including but not limited to cases of suspected breach of this Agreement, fraudulent activity, or regulatory necessity.
Termination by the Client. You may terminate your use of the Service at any time by providing written notice to the Company. Termination shall not relieve you of any obligations accrued prior to the date of termination. Upon termination, you shall remain bound by all applicable provisions of this Agreement. You acknowledge and agree that the Company shall not be liable to you or any third party for any losses, damages, or costs arising from the termination of the Service or the closure of your Account.
The Company reserves the right to suspend or terminate the Client's access to the Service under any of the following circumstances:
The Client's right to use the Service shall terminate automatically upon the occurrence of any of the following events:
The Client may terminate this Agreement at any time by providing written notice to the Company. Following termination, the Client shall retain the right to withdraw any available funds from their Account, subject to the terms of this Agreement and the completion of any required verification procedures.
To access the Service, you must register and open an Account with the Company.
By accepting this Agreement, you represent and warrant that all information provided during the Account registration process is true, accurate, and complete. You agree to promptly update your information in the event of any changes, or upon request by the Company.
Access to the Service shall be granted upon successful verification of the Client's email address and completion of any applicable onboarding procedures.
If you are opening an Account on behalf of a company, partnership, trust, or other legal entity, you represent and warrant that you are duly authorized to bind that entity to this Agreement and that you possess all requisite corporate authority to do so.
You shall not access or attempt to access the Account of any other individual or legal entity without that party's express written consent.
You are solely responsible for maintaining the confidentiality and security of your Account credentials, including your username and password.
You must notify the Company immediately upon becoming aware of any unauthorized access to or use of your Account.
You acknowledge and agree that the Company shall not be liable for any loss or damage arising from unauthorized access to your Account by third parties, whether or not such access results from your negligence.
You agree to indemnify and hold the Company harmless against any claims, losses, or liabilities arising from the unauthorized use of your Account by any third party.
Each Client is permitted to maintain only one (1) Account. Accounts may not be shared with, transferred to, or used by any other individual or legal entity.
The Company reserves the right to cancel any transaction, without prior notice, where there are reasonable grounds to suspect that the Account has been involved in fraudulent, manipulative, or otherwise improper activity.
By accepting this Agreement, you authorize the Company to verify your identity and personal information by requesting identification documents and, where necessary, by consulting third-party verification services.
The Company offers Islamic (swap-free) trading accounts designed to comply with Sharia principles, which prohibit the payment or receipt of interest (riba). Islamic accounts do not incur overnight swap charges. Eligibility for an Islamic account is restricted to Clients who require such an account on the basis of sincerely held religious beliefs.
To apply for an Islamic account, the Client must provide a reasonable justification or supporting documentation demonstrating the religious basis for the request. The Company reserves the right to approve or decline any such request at its sole discretion, without obligation to provide reasons for its decision.
In the event that the Company identifies any evidence of abuse, fraud, or manipulation in connection with a swap-free account, the Company shall be entitled to take any or all of the following actions:
As a Client of the Service, you may conduct transactions in equities, foreign exchange, CFDs, and other financial instruments offered by the Company. You acknowledge and agree that all transactions are executed solely on your behalf and at your own risk. The Company acts as your counterparty or intermediary in the execution of financial transactions and does not provide investment advice.
Server access and trading hours are governed by international time standards. The Trading Platform is generally available from 22:00 GMT on Sunday to 22:00 GMT on Friday (Greenwich Mean Time; adjusted to 23:00 GMT during daylight saving time), excluding public holidays and other official non-trading days. The Company shall make reasonable efforts to notify Clients of any changes to trading hours in advance.
The Client may execute transactions by telephone during the Service's operating hours.
You acknowledge that each CFD contract has a defined expiry date. Upon expiry, the Company shall automatically close the relevant position. Contract specifications, including expiry dates, are published on the Website.
The Company offers both fixed and floating spread types, depending on the Account type selected by the Client.
The Company imposes the following minimum duration requirements for manually executed transactions:
The Company reserves the right to close any open position that has been held for a period exceeding twenty-one (21) calendar days. The maximum permitted duration for any single open position is twenty-one (21) calendar days.
The Service employs a stop-out mechanism designed to automatically close open positions in order to prevent the Client's Account equity from falling below a specified threshold.
On the web-based platform, the stop-out level is calculated as follows: (Account equity including unrealized profit or loss on open positions) / (Account balance excluding open positions) x 100%. The default stop-out level on the web platform is 0%.
For Mini and Standard account types, the default stop-out level is 50%. For Gold and Platinum account types, the default stop-out level is 80%.
The Company reserves the right to adjust the stop-out level at any time in response to prevailing market conditions, without prior notice to the Client.
Lot sizes and leverage parameters are determined by the Account type and may be modified by the Company at any time without prior notice.
YOU ACKNOWLEDGE AND ACCEPT THAT TRADING IN FINANCIAL INSTRUMENTS CARRIES A HIGH LEVEL OF RISK AND THAT YOU MAY SUSTAIN LOSSES IN EXCESS OF YOUR INITIAL DEPOSIT. YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ANY AND ALL LOSSES INCURRED IN CONNECTION WITH YOUR USE OF THE SERVICE.
You acknowledge that all rights and obligations arising from your use of the Service are governed exclusively by this Agreement.
The Company shall execute all transactions placed by the Client, regardless of whether such transactions result in a profit or a loss.
You accept sole responsibility for all trading decisions and transactions conducted through your Account. The Company does not provide investment advice, trading recommendations, or portfolio management services, and shall not be held liable for the outcome of any transaction.
Where transactions are executed by telephone, the Company shall act solely on the instructions provided by the Client. If you disagree with any action taken during a telephone transaction, you must notify the Company's support team immediately, or discontinue use of the telephone trading service.
To execute trading operations, the Client should contact their designated account manager.
When contacting the Company's support team to execute telephone transactions, the Client shall be required to complete the following procedures:
To open a position:
To close a position:
The same verification procedures shall apply to any modification of an existing position. The Client is responsible for providing accurate information. The Company's representative may ask additional verification questions to confirm the Client's identity and instructions.
For the protection of both parties and for quality assurance purposes, all telephone conversations with the Company may be recorded.
The Client acknowledges that market prices and exchange rates may fluctuate between the time an order is placed and the time it is executed. By accepting this Agreement, the Client waives any claim against the Company arising from price movements or rate changes that occur during the execution of a transaction.
By accepting this Agreement, the Client consents to the recording of all telephone conversations with the Company. Such recordings shall serve as an authoritative record of the Client's instructions. No supplementary agreements shall be established during telephone conversations between the Client and the Company's representatives. The Client remains solely responsible for all transactions executed pursuant to telephone instructions.
All market analysis, calculations, forecasts, and other informational materials provided by the Company are prepared on the basis of the Company's own research and are presented for informational purposes only. You acknowledge and understand that quoted prices may differ from those prevailing in the primary or underlying market.
The Company does not facilitate the physical delivery of currency. All realized profits and losses shall be reflected in the Client's Account balance, from the time of deposit until the time of withdrawal.
You acknowledge that the Company may cancel, reverse, or close any transaction executed during or as a result of software errors, system malfunctions, technical failures, or other exceptional circumstances beyond the Company's reasonable control.
The Company offers a copy trading service, which enables Clients to automatically replicate the trading activity of other traders. By initiating a copy trade, you authorize the Company to automatically reproduce the selected trader's positions in your Account without requiring further consultation, consent, or approval for each individual transaction.
Any information, commentary, or performance data provided in connection with copy trading is furnished solely for informational purposes and shall not be construed as investment advice, a personal recommendation, or an inducement to trade.
Before electing to copy a particular trader, strategy, or portfolio, you should carefully consider your overall financial position, including your existing financial commitments and risk tolerance. You acknowledge that copy trading is highly speculative in nature and that you may sustain significant financial losses.
When you place a copy trade, the Company shall charge you the same fees and commissions that apply to the copied account for the corresponding transactions.
The provider of a copied account shall receive compensation from Clients who copy their trading activity. Such compensation is classified as a performance-based bonus (please refer to Section 10, "Promotions and Bonuses").
Performance-based compensation is calculated in accordance with the following formula: Performance Fee = Subscription's gross profit x Fee percentage.
In connection with your use of the Service, you shall comply with all terms, conditions, and restrictions set forth in this Agreement. Without limitation, the Client shall not:
In the event of any suspected irregularity or non-compliance, the Company may initiate an investigation and request additional information from the Client. You agree to cooperate fully with any such investigation and to provide all information and documentation reasonably requested by the Company.
No person who maintains an employment or contractual relationship with the Company may open or hold a Client Account without the Company's prior written authorization. Any Account opened in contravention of this provision shall be closed immediately, and any remaining funds may be forfeited.
The Company reserves the right to take all appropriate action against the Client in the event of a breach of this section, including but not limited to Account closure, forfeiture of funds, and the pursuit of civil, criminal, or administrative remedies.
The Company reserves the right to close or reverse any transaction where such action is consistent with the provisions of this Agreement or required by applicable law or regulation.
The Company shall not be liable for the accuracy, completeness, or reliability of any information, data, or content provided by third parties. All materials published on the Website are provided for general informational purposes only and do not constitute investment advice. The Company makes no warranty, express or implied, as to the accuracy, timeliness, or completeness of any such materials.
The Service may contain hyperlinks to third-party websites. The Company assumes no responsibility for the content, accuracy, or practices of any third-party website, nor for any decision made by the Client on the basis of information obtained from such websites.
All content, graphics, software, data, and proprietary materials published on the Website are the exclusive property of the Company or its licensors and are protected by applicable intellectual property laws. You shall not copy, reproduce, distribute, or otherwise disseminate any such materials without the Company's prior written consent. The Company disclaims all liability arising from the Client's reliance on any information published on the Website.
The Company reserves the right to amend, supplement, or update this Agreement at any time. Any amendments shall become effective ten (10) calendar days after the date on which they are first published on the Website. By continuing to use the Service following the publication of any amendment, you accept and agree to be bound by the revised terms. If you do not agree with any amendment, you must cease using the Service immediately and notify the Company in writing at support@gxmtrading.com.
The Client must fund their trading Account before executing any transactions. Deposits may be made using any of the payment methods specified on the Website. The Company reserves the right to add, remove, or modify available payment methods at any time without prior notice.
Where a deposit is made in a currency other than United States Dollars (USD), the Client acknowledges that additional costs may be incurred in connection with currency conversion and processing fees. The Company may engage independent third-party payment processors to facilitate transactions. The Client acknowledges that any such third party acts solely on the Client's instructions and processes funds on the Client's behalf in favour of the Company. The Client agrees that no claim for the return or payment of funds may be made against any such third-party processor.
Where deposits are made by bank transfer, the Client shall use only a bank account registered in the Client's own name and domiciled in their country of residence. The Client agrees to provide proof of transfer in accordance with the Company's requirements. Failure to provide adequate confirmation may result in the return of the deposited funds.
Where deposits are made by any method other than bank transfer, the Company reserves the right to impose such additional rules, requirements, and conditions as it deems necessary in respect of such deposits.
You acknowledge that third-party payment processors are engaged solely to facilitate the processing of transactions. No financial agreement or obligation shall arise between the Client and any third-party processor. By accepting this Agreement, you confirm that no claims shall be asserted on your behalf against any third-party processor.
The balance of your Account shall fluctuate in accordance with your trading activity. Unrealized profits and losses on open positions shall be reflected in your Account in real time and shall be settled upon the closure of each position.
The Client agrees that the Company shall not pay interest on any funds held in the Client's Account. The Company may hold and utilize Client funds in accordance with applicable regulatory requirements until such funds are withdrawn by the Client in accordance with this Agreement.
The Company reserves the right to close any Account that has been inactive for a continuous period of twenty-one (21) months or more. The Company may charge an account maintenance fee of 5% of the Account balance per calendar month following twenty-one (21) months of inactivity. Such fee shall cease upon the resumption of trading activity. The Company shall make reasonable efforts to notify the Client prior to Account closure.
All provisions of this Agreement relating to the withdrawal of funds shall survive the termination of the contractual relationship between the Client and the Company.
The minimum withdrawal amount is fifty United States Dollars (USD 50).
The Company may impose an additional processing fee of 5% where the Client has executed fewer than five (5) independent transactions prior to the withdrawal request.
The Company may request additional identification information or documentation in connection with its obligations under applicable anti-money laundering (AML) laws and regulations. The provision of such information shall be a precondition to the processing of any withdrawal request.
In furtherance of its security obligations and compliance with AML regulations, the Company reserves the right to implement such additional rules, procedures, and requirements as it deems necessary.
Where there are reasonable grounds to suspect that the Client has breached any provision of this Agreement, the Company may decline to process any pending withdrawal request until the matter has been satisfactorily resolved.
The Client shall bear all costs, fees, and charges associated with the execution of transactions and currency conversion. The Company may invoice the Client for any such costs at any time.
The Client acknowledges that commissions and brokerage fees may apply to transactions. The Company reserves the right to modify its fee schedule at its sole discretion without prior notice.
The Client is solely responsible for the payment of all taxes, duties, and levies applicable under the laws of the Client's country of residence. The Company shall not impose additional taxes on the Client; however, the Company may deduct or withhold amounts from the Client's Account as required by applicable tax laws.
The Company reserves the right to withhold applicable taxes and to invoice the Client for any tax obligations arising in connection with this clause. Following the opening of an Account and prior to processing any withdrawal request, the Company may require the Client to complete and submit such tax documentation as the Company deems necessary. Failure to provide the required documentation within sixty (60) calendar days may result in the restriction or suspension of the Client's access to the Service.
The Client is solely responsible for the accuracy of all payment and personal details provided to the Company and shall promptly notify the Company of any changes thereto.
If the Company determines, at any time after funds have been credited to the Client's Account, that any portion of such funds was received as a result of a breach of this Agreement, the Company reserves the right to debit the relevant amount from the Client's Account, net of any applicable fees. Alternatively, the Company may invoice the Client for the full amount of the transfer, inclusive of all associated fees and charges.
If the Client owes the Company an amount in excess of the available funds in the Client's Account, the Client shall remit payment of the outstanding balance within two (2) Business Days of the date of the Company's invoice.
In the event of a material breach of this Agreement by the Client, the Company reserves the right to forfeit the entire balance of the Client's Account, including deposited funds, accrued profits, and any bonuses.
The Company may, from time to time, offer bonuses and promotional incentives to new and existing Clients.
All bonuses and promotions are offered at the Company's sole discretion and may be withdrawn, modified, or discontinued at any time without prior notice.
The terms and conditions applicable to each bonus or promotion are set forth in this section and may be supplemented by additional terms published on the Website.
The Company may offer bonuses on an individual basis, taking into account the specific terms of the Client's relationship with the Company. From time to time, the Company may extend exclusive bonuses to VIP Clients.
Bonuses shall be credited to the Client's Account only after the Client has provided all documentation requested by the Company.
The Company offers the following types of bonuses:
The Deposit Bonus is awarded when a Client deposits funds into their Account. The bonus amount is determined by the Company as a percentage of the deposited amount.
To become eligible for withdrawal of bonus funds and associated profits, the Client must achieve the following minimum trading volumes for each USD 1,000 of bonus received:
The Company reserves the right to adjust the Client's Account in the event of suspected abuse, fraud, or manipulation of any bonus or promotion.
Bonus funds and any profits derived therefrom may only be withdrawn once the applicable trading volume requirement has been met. There is no time limit within which the required trading volume must be achieved.
For the purposes of calculating trading volume, the following transactions shall be excluded: hedged or opposing positions, scalping transactions, and any transaction with a duration of less than three (3) minutes.
Upon submission of a withdrawal request, the Client acknowledges that all open positions on the Account shall be closed and the withdrawable balance shall be recalculated as follows:
Withdrawable Balance = Current Account Balance - Bonus Amount - Total Realized Profit on All Closed Positions Since Bonus Activation.
If at any time during the bonus period the Account balance falls below the total bonus amount, the Client shall not be permitted to withdraw any funds until the applicable trading volume requirement has been fully satisfied, in accordance with the terms of this Agreement.
An Advance Bonus may be credited to the Client's Account prior to the Client making a deposit, on the condition that the Client agrees to deposit funds within a specified timeframe. If the Client fails to make the required deposit within the agreed timeframe, the Company reserves the right to revoke the Advance Bonus and forfeit any profits earned thereon.
Failure to deposit funds within the agreed timeframe may also result in the suspension or closure of the Client's Account.
The terms applicable to Advance Bonuses are otherwise identical to those governing Deposit Bonuses. The Company reserves the right to modify, suspend, or cancel any bonus or promotional program at any time without prior notice.
All decisions concerning bonuses, including eligibility, amounts, and dispute resolution, shall be made by the Company at its sole discretion. Individual circumstances shall be addressed on a case-by-case basis through direct communication between the Client and the Company.
The Company is committed to protecting the personal data of its Clients in accordance with its Privacy Policy and applicable data protection laws. By accepting this Agreement, you confirm that you have read, understood, and agree to the Company's Privacy Policy. The Company reserves the right to amend its Privacy Policy from time to time, and the Client is responsible for reviewing any such amendments.
By accepting this Agreement, the Client consents to the collection, processing, storage, and use of their personal data by the Company. Personal data includes, but is not limited to, the Client's full name, date of birth, residential address, identification documents, contact information, and any other information necessary for the purposes of identity verification, regulatory compliance, and the provision of the Service. The Client acknowledges that the collection and processing of personal data is carried out solely for the purposes of verifying the Client's identity, ensuring the security of the Service, complying with applicable legal and regulatory requirements, and improving the quality of the Service. Consent shall remain in effect from the time it is given until such time as the Client withdraws it by providing written notice to the Company.
By accepting this Agreement, the Client consents to receive electronic communications, including emails and SMS messages, from the Company at the email address and mobile telephone number provided during Account registration. Such communications may include, but are not limited to, Account notifications, trading alerts, promotional offers, and regulatory updates.
The Client may withdraw consent to receive marketing communications at any time by contacting the Company at support@gxmtrading.com or by reaching out to their designated account manager.